Reliable Maid House Cleaning / Housekeeper Service ~ FAQ's

Do you do laundry?

We are usually not inside a client's home long enough to provide this particular service.

When is payment due?

Payment is due at the time of service rendered.

Do you accept credit cards?

Currently we do not offer credit card payments, although soon we will be accepting credit card payments online through PayPal. We do accept Cash or Personal Check and will supply you with a receipt for your records.

Do you require a contract?

No. Although we do provide regularly scheduled visits, we retain our regular clients through quality and client satisfaction, not through contractual obligation.

Do you guarantee your work?

Yes, we do. If you are not completely satisfied with any cleaning, we will come back out and make it right within 48 hours.

Do you clean windows?

We can clean the inside of the windows in your home. We do so upon request and at an additional charge. We will try our best to put you in contact with a reputable contractor to clean outside windows.

Do you supply cleaning supplies?

Yes. The rate quoted to you includes cleaning supplies. We will be happy to use your supplies at request. Although most of our clients prefer the use of their own vacuum, we are happy to provide a vacuum cleaner if you desire.